Privacy Policy

We collect the following types of information when you use our website:

Personal Information: Name, email address, phone number, shipping/billing address, and payment details when you place an order or create an account.

Automatically Collected Data: IP address, browser type, device information, pages visited, and time spent on our website through cookies and similar technologies.

Communication Data: Any messages, reviews, or feedback you send us through our contact forms, email, or WhatsApp.

We use your information for the following purposes:

• Processing and fulfilling your orders
• Sending order confirmations, shipping updates, and delivery notifications
• Responding to your inquiries and providing customer support
• Improving our website, products, and services
• Sending promotional offers and newsletters (only if you opt in)
• Preventing fraud and ensuring website security
• Complying with legal obligations

We do not sell, trade, or rent your personal information to third parties. We may share your data with:

• Logistics Partners: To deliver your orders (name, address, phone number)
• Payment Processors: To process your payments securely
• Analytics Providers: Aggregated, anonymised data for website improvement
• Legal Authorities: When required by law or to protect our rights

We implement industry-standard security measures to protect your personal information:

• SSL encryption for all data transmission
• Secure payment processing through PCI-DSS compliant gateways
• Regular security audits and vulnerability assessments
• Access controls limiting employee access to personal data
• Encrypted storage for sensitive information

Our website uses cookies to enhance your browsing experience:

• Essential Cookies: Required for website functionality (cart, login sessions)
• Analytics Cookies: Help us understand how you use our website
• Marketing Cookies: Used to show relevant advertisements (only with your consent)

You can manage cookie preferences through your browser settings.

You have the following rights regarding your personal data:

• Access: Request a copy of the data we hold about you
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Opt-out: Unsubscribe from marketing communications at any time
• Data Portability: Request your data in a machine-readable format

To exercise these rights, contact us at privacy@bkdryfruits.com.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Modified" date. Continued use of our website after changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy, contact us at:

• Email: privacy@bkdryfruits.com
• Phone: +91 70488 11991
• Address: BKD Dry Fruits, Dry Fruit Market, Mumbai, Maharashtra - 400001